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All User Accounts must be officially registered in the system. Information contained in Company Profile will allow other Users to identify potential business partners. All fields marked with asterisk (*) are mandatory. Mandatory information in the General Information section of the Company Profile cannot be changed or edited after being saved.
Document upload is not mandatory but recommended to expedite approval processing of your account. TradeHelp™ may request proof of company to validate legal status of the company. You can upload any official document of choice, showing your company’s legal name and business address, as a proof of company’s identity, validity, and active status. At your discretion, you can upload a copy of any shipping document or commercial certificate issued by 3rd party such as Bill of Lading, Terminal Receipt, Delivery Order, Certificate of Origin, Quality Certificate, Insurance Certificate, FCR, Customs Declaration etc.; Corporate Registration document; Articles of Incorporation; Certificate of Good Standing; Government issued ID; Government issued Tax ID card; VAT, GST Certificate; DUNS number; trade association membership; business license or any other relevant document. This information will not be shared with, available to or accessible to other users, will not be publicly displayed to other users on TradeHelp™ platform or any other external domain. This information will only be used by TradeHelp™, if needed, to conduct compliance verification prior to approving your company’s access to TradeHelp™ trading portal and operating system. This information will also allow TradeHelp™ to assign your account a ‘Verified User’ status to be displayed in Company Directory on the platform. This information helps to establish and facilitate secure business environment, free of fraud, solicitation, and misrepresentation for all users on the platform. We appreciate your cooperation and courtesy to other users on the platform.
Registration is free. Free registration comes with free listing of your Company Profile in the Company Directory (being visible and accessible to other platform users), ability to use general information, system features, apps, information sources and general data tools. Full unlimited system access to all platform services, trading portal, user-controlled trading system with unique trading tools, apps and digital mechanisms, real-time trading data - is subscription-based only and is only available to paid Members. TradeHelp™ offers a variety of subscription membership options. No transaction fees, no commissions. All membership plans are ‘time-based’ (1 week, 1 month, 3 months, 6 months, 12 months, and other plans) with full access for unlimited business transactions and operations. Membership subscription can be automatically renewed, by enrolling into ‘auto-pay’ option in your Account Settings. Prior to expiration of your subscribed membership plan, you will be receiving system-generated auto notifications prior to the expiration date. Please be proactive and renew your Membership on time to avoid access interruptions.
Please visit our Terms of Use and Privacy Policy pages for complete list of terms and conditions.